Effective Date: 29 October 2025
Company: Lukxul LLC
Brand: Luxul Company
Website: https://luxulcompany.com
Introduction
At Luxul, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit
our website, purchase products, or interact with Luxul services.
By using our website or providing information to us, you consent to the terms of this Privacy
Policy.
Data We Collect
A. Information You Provide Directly
We collect personal data when you:
• Create an account or make a purchase
• Subscribe to newsletters or exclusive memberships
• Contact support or submit forms
This may include:
• Full name
• Email address
• Mobile phone number
• Billing & shipping addresses
• Payment details (cards processed securely through payment providers — not stored by
us)
• Preferences (size, product interests, etc.)
B. Information Collected Automatically
When visiting our website, we may collect:
• IP address and approximate location
• Device type and browser
• Website behaviour & analytics
• Cookies and tracking identifiers
(See Cookie section for more)
C. Sensitive Data
We do not intentionally collect sensitive personal information unless necessary for compliance
or membership identity verification (e.g., VIP membership).
How We Use Your Data
We use your personal data to:
• Process and deliver orders
• Provide customer support and account management
• Send order updates and essential notifications
• Improve website security, UX, and personalization
• Market Luxul products and exclusive membership updates (with consent)
We never sell personal information.
Legal Grounds for Processing
We process data based on:
• Your consent
• Fulfilling a contract (orders, membership services)
• Compliance with law
• Legitimate business interests (fraud prevention, analytics, brand improvement)
Sharing & Disclosure of Information
We may share limited necessary data with:
• Trusted service providers (shipping, payment processors, web hosting)
• Legal authorities if required by UAE or applicable international law
All partners follow strict data protection obligations.
We do not share data for third-party marketing.
International Data Transfers
Your data may be processed in the UAE or abroad by trusted partners.
We follow GDPR-aligned safeguards and secure transfer methods.
Data Retention
We retain your information for:
• As long as necessary to fulfil services and legal obligations
• Deleted or anonymized when no longer required
Your Rights
Depending on your region (e.g., GDPR users), you may request:
• Access to your personal data
• Corrections or updates
• Deletion (Right to be Forgotten)
• Restriction/objection of processing
• Data portability
• Withdrawal of marketing consent at any time
Requests: support@luxulcompany.com
Cookies & Tracking Technologies
We use cookies to:
• Enable website functionality
• Improve personalization and performance
• Track analytics for brand enhancement
You can modify cookie preferences in your browser settings.
Membership & Exclusive Areas
For VIP membership or Founders Club access:
• Additional verification may be required
• Certain data may be used to secure premium experiences
• Confidentiality and exclusivity are strictly honored
Data Security
We enforce strong security measures:
• Encrypted payment and data transmission
• Restricted access control and secure server environments
• Fraud monitoring systems
Despite this, no online service can guarantee 100% security; users share data at their own risk.
Children’s Privacy
We do not knowingly collect personal data from individuals under 16 years old.
Updates to This Policy
We may revise this Privacy Policy occasionally to maintain legal compliance and better protect
your data.
Changes will be announced on this page with an updated Effective Date.
Contact Us
For questions, requests, or complaints:
support@luxulcompany.com
Dubai, United Arab Emirates
